Privacy policy
Privacy Policy
At Petite Passport, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit or make a purchase from our website.
1. What Information We Collect and Why
When you interact with our webshop, we collect personal data for the following purposes:
Placing an Order: When you purchase a guide, book, or gift card, we collect your name, billing/shipping address, email address, and phone number. We use this data to process and ship your order, generate invoices, and communicate about your delivery.
Digital Downloads: We use your email address to automatically deliver e-books and digital guides to your inbox.
Newsletter: If you subscribe to our newsletter, we collect your name and email address to send you updates on new hotspots, travel guides, and launches. You can unsubscribe at any time via the link at the bottom of any newsletter.
Analytics & Analytics Reports: We collect general store statistics (such as sales data, country of residence, and taxes) to improve our products and services.
2. Partners We Work With (Third Parties)
We only share your data with trusted service providers to run our store and deliver your orders. All partners process your data securely and in accordance with strict privacy standards:
E-Commerce Platform: Shopify (hosting, store functionality, fraud protection, order printing).
Payment Processors: Mollie, Stripe, and PayPal (to process payments securely).
Shipping & Fulfillment: PostNL (to deliver physical parcels).
Email Marketing: MailChimp (for newsletter delivery).
We will never sell or rent your personal information to third parties.
3. How Long We Store Your Data
We store your personal information only for as long as necessary to fulfill the purposes outlined in this policy.
Tax & Accounting Obligations: By Dutch law, we are required to retain financial administration and transaction details (including customer names, addresses, and invoices) for 7 years for the Dutch tax authority (Belastingdienst).
Newsletter: We store your details until you unsubscribe.
4. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
Access & Inspect: Request a copy of the personal data we hold about you.
Rectify: Request corrections to incomplete or inaccurate data.
Erasure: Request the deletion of your personal data (except where we are legally required to retain it, e.g., for tax purposes).
Unsubscribe: Withdraw consent for marketing emails at any time.
To exercise any of these rights, please contact us at info@petitepassport.com.
5. Cookies
Our store uses essential and functional cookies through Shopify to ensure the webshop works properly (e.g., keeping items in your shopping cart) and analytical cookies to understand how visitors use our site.
6. Contact Information
If you have any questions about this Privacy Policy or your personal data, please reach out to us:
Petite Passport
Pauline Egge
Sint-Jobskade 562
3024 EN Rotterdam
The Netherlands
Email: info@petitepassport.com